SoFi Loans ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sofiloansapply.com (the "Site").
Summary: We collect minimal data, never sell your personal information, and use industry-standard security to protect your data. We use cookies for analytics and to improve your experience.
1. Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Contact Information: Name, email address, phone number when you contact us or subscribe to our newsletter
- Pre-Qualification Data: If you use our rate comparison tools, we may collect financial information you enter (this is processed by our lending partners, not stored by us)
- Feedback: Comments, reviews, or other content you submit
Information Automatically Collected
When you visit our Site, we automatically collect:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent on pages, click patterns
- Location Data: General geographic location based on IP address
- Referral Data: How you arrived at our Site
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Site and services
- Respond to your inquiries and provide customer support
- Send newsletters and marketing communications (with your consent)
- Analyze usage patterns to improve user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
- Lending Partners: When you use our pre-qualification tools, your information is shared with lending partners to provide rate quotes
- Service Providers: Third parties who help us operate our Site (hosting, analytics, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze Site traffic and usage
- Personalize content and ads
- Measure advertising effectiveness
Types of Cookies We Use
- Essential Cookies: Required for Site functionality
- Analytics Cookies: Help us understand how visitors use our Site (Google Analytics)
- Advertising Cookies: Used to deliver relevant ads and track conversions
You can control cookies through your browser settings. Note that disabling cookies may affect Site functionality.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal information
- Opt-Out: Opt out of marketing communications
- Data Portability: Receive your data in a portable format
To exercise these rights, contact us at privacy@sofiloansapply.com.
6. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to equal service and price
We do not sell personal information as defined by the CCPA.
7. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
8. Third-Party Links
Our Site contains links to third-party websites, including lender websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
9. Children's Privacy
Our Site is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.
10. International Users
Our Site is operated in the United States. If you access from outside the US, your information may be transferred to and processed in the US, where data protection laws may differ.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@sofiloansapply.com
- Address: SoFi Loans, 123 Finance Street, Suite 100, New York, NY 10001
- Phone: 1-800-LOAN-HUB (1-800-562-6482)